all the Questions YOU MAY HAVE.
Welcome to The Residences at Escaya in Chula Vista, CA, where comfort meets style. Whether you’re seeking a cozy one-bedroom or a spacious three-bedroom layout, our diverse floor plans cater to your needs. For any lingering questions, check out our FAQs page to learn more about our vibrant community!
Availability & Floor Plans
Can I be added to a waitlist if no units are available?
Yes. If no apartments are available in the floor plan you want, contact our leasing office and we can add you to our waitlist.
Are there short-term or flexible lease options available?
Yes. We offer lease terms from 3 to 24 months, so you can choose the length that works best for you.
Do prices change based on lease term or floor plan?
Yes. Pricing can vary depending on the lease term and floor plan you choose. Contact our leasing office for current pricing on the options you're interested in.
Application & Leasing
What is the application process and timeline?
After applicants apply, we collect proof of income and in some situations need a rental verification. The timeline is usually under 72 hours after applying.What documents are required to apply?
To apply, you'll need to provide proof of income. In some situations, we may also need a rental verification.
Can I lease an apartment without an in-person visit?
Yes. You can lease an apartment without an in-person visit, but you'll need to be verified through Checkpoint ID.
Fees & Payments
What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
When you apply, you'll pay the application fee and a holding deposit. At move-in, you'll pay the remaining deposit, a pet deposit (if applicable), and prorated rent.
Are there additional monthly fees (pet rent, parking, amenities)?
Yes. Additional monthly charges include pet rent (if applicable), Valet Living trash service, and utilities.
What payment methods are accepted?
We accept ACH, debit card, and credit card payments.
Are late fees charged for late rent, and when?
Yes. Late fees are charged if rent is not paid by the 4th of the month.
Resident Policies
What is the guest policy?
Guests who are not listed on the lease may not stay in the apartment for more than 3 consecutive days without our prior written consent, and no more than 6 days in any one month.
What is your smoking policy?
Smoking is not allowed at The Residences at Escaya.
Amenities & Community Features
What are the hours of operation for amenities (pool, gym, clubhouse)?
Our clubhouse is open Monday through Friday from 9 AM to 6 PM and Saturday from 10 AM to 5 PM, and is closed on Sunday. The fitness center is open 24/7, and the pool is open from 8 AM to 10 PM.
Are there community events or resident programs?
Yes. We offer community events and resident programs. Contact our leasing office for details on what's coming up.
Parking & Transportation
Are parking permits required?
No. Parking permits are not required at The Residences at Escaya.
Utilities & Services
How do I set up electricity, water, and internet?
Electricity is set up directly with SDG&E. All other utilities are paid to the property.
What internet or cable providers service the community?
Residents can choose Cox or AT&T for cable and internet service.
Is renters insurance required?
Yes. Renters insurance is required at The Residences at Escaya.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Yes. Valet trash service is provided for $30 per month, and pest control is provided for $2 per month.
Maintenance & Community Support
Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Yes. Emergency maintenance is available 24/7. To submit an emergency request, call the office at 619-483-0356 and select the emergency maintenance page-out option.
Move-In & Move-Out
How do I schedule my move-in date and time?
To schedule your move-in date and time, call the office at 619-483-0356 or email us at escaya@olympusproperty.com.
What is the move-out notice period?
We require 60 days' notice before you move out.
Accessibility
Are accessible (ADA) apartments available?
No. The Residences at Escaya does not currently offer designated ADA-accessible apartments. Contact our leasing office if you have questions about specific accessibility needs.


